What Our Customers Have To Say
Had a great experience buying from here, the delivery service was great and the product didn't disappoint. Very satisfied.
Received a Dell Latitude 7420 with battery health at 71% (verified via official Windows report) — far below the 90%+ stated on Revibe's own site for "Very Good" condition. Also missing an IR camera despite written confirmation it was included. Requested a return the same day, well within their stated 10-day "change your mind, no reason needed" policy. The claim was rejected as invalid with no clear explanation. When I pushed back, support sent a battery screenshot as "proof of 100% health" — but it actually showed Design Capacity (a fixed spec), not Full Charge Capacity (the real health metric). A basic technical error. Despite my explicit written request NOT to have the device shipped back, they proceeded to dispatch it anyway. Contacted UAE Consumer Protection, who confirmed my return right stands regardless of reason. Still unresolved. ------------------------------- Update (Sep 10): I want to update this review to reflect how the matter was ultimately resolved. After escalating, someone from the Customer Care Supervision team stepped in personally, reviewed the case properly, and processed the return as a change-of-mind refund as I'd requested — following through clearly and professionally at each step. I appreciate the effort that went into resolving this once it reached the right person, and I'm updating my rating to reflect that. That said, I'd genuinely encourage Revibe to look at two things: first, the claim form design — if a customer selects any reason other than "change of mind" (even if it's a minor or unverified one), they currently lose the ability to fall back on the standard 10-day change-of-mind return, even while still well within the SLA window. That shouldn't be the case — the two options shouldn't be mutually exclusive. Second, ensuring the quality inspection team double-checks battery reports properly (Full Charge Capacity vs. Design Capacity) before responding to customers, since that distinction matters and caused unnecessary back-and-forth in my case. Overall, a rocky process that ended fairly — hoping these two points make it smoother for the next customer.
the purchase was easy, delivery was fast, the device is amazing no scratch nothing
I’m happy with the quality and the time was fast to recieve and lastly I was updated Every step until I received my phone.The only thing is that I didn’t receive cable .
Great value for money! Second time I bought a laptoo and am very impressed. Just one thing, remember to tightnen the bottom panel screws on the laptop guys, they all were loose
The phone arrived earlier than expected, it is in great condition and the delivery guy was friendly. Thank you.
It was my first time buying at Revibe the experience was more than my expectations . Good service
I was not aware of the import clearance permit was required, and was not told that by Revibe, so my buying process prolonged and I only received my device after 3+ weeks. Otherwise, I love the product, 100% worth it!
Thanks 👍 you MashaAllah very nice phone 📱 i phone 14 pro max
Excellent and amazing i received my device like new not any issues same like new device everything is good thank you Revibe and revibe team
Service is superb, delivery is quick within 4 days and quality of device 👌👌❤️thank you
I’ve bought my 3rd iPhone from revibe and I’ve never been disappointed Keep up the amazing work
Great product, happy to buy from revibe store. I wasn't happy with delivery but still had to leave good ratings.
Quality of device , reasonable price the 800 + 500 discount was incredible discount . I don't know what you waiting for i recommed them every day of the week
Device is excellent but charging cable provided is of very poor quality. It take more than four hours to charge the phone
I recently purchased a 2014 MacBook Pro i7 from Revibe for R4.6k. The device arrived in excellent condition, almost like new, with very low battery cycles and great overall performance. Once paired with the correct charger, it runs perfectly and I’m extremely happy with the machine. There were a few small issues with the listing details and the charger provided, but Revibe’s support — especially Muhannad — assisted me quickly and professionally. They offered a refund for the charger, which I really appreciate. Their willingness to resolve the matter shows good customer service and accountability. I’m keeping the MacBook because it works beautifully and the condition is outstanding. With the support team’s help and the refund provided, I’m confident in giving Revibe a second chance in the future.
I buy I phone 13 and 13 pro max and 6th generation ipad I like so much because best quality
Great phone...only snag is that i recieved an esim only device. Now thats great and all but i would suggest we be given the opportunity to choose which type of device we prefer... as it stands im struggling to get my esim activated despite visits to my local network provider.
Excellent experience. From ease of website. Purchase and delivery. Kept up to date and informed the entire way. Price point is also excellent. Will probably use again.


