The device quality and the delivery time

Laptop delivered with all specification as advertised. 10 days return policy and 12 month warranty is great

Received a Dell Latitude 7420 with battery health at 71% (verified via official Windows report) — far below the 90%+ stated on Revibe's own site for "Very Good" condition. Also missing an IR camera despite written confirmation it was included. Requested a return the same day, well within their stated 10-day "change your mind, no reason needed" policy. The claim was rejected as invalid with no clear explanation. When I pushed back, support sent a battery screenshot as "proof of 100% health" — but it actually showed Design Capacity (a fixed spec), not Full Charge Capacity (the real health metric). A basic technical error. Despite my explicit written request NOT to have the device shipped back, they proceeded to dispatch it anyway. Contacted UAE Consumer Protection, who confirmed my return right stands regardless of reason. Still unresolved. ------------------------------- Update (Sep 10): I want to update this review to reflect how the matter was ultimately resolved. After escalating, someone from the Customer Care Supervision team stepped in personally, reviewed the case properly, and processed the return as a change-of-mind refund as I'd requested — following through clearly and professionally at each step. I appreciate the effort that went into resolving this once it reached the right person, and I'm updating my rating to reflect that. That said, I'd genuinely encourage Revibe to look at two things: first, the claim form design — if a customer selects any reason other than "change of mind" (even if it's a minor or unverified one), they currently lose the ability to fall back on the standard 10-day change-of-mind return, even while still well within the SLA window. That shouldn't be the case — the two options shouldn't be mutually exclusive. Second, ensuring the quality inspection team double-checks battery reports properly (Full Charge Capacity vs. Design Capacity) before responding to customers, since that distinction matters and caused unnecessary back-and-forth in my case. Overall, a rocky process that ended fairly — hoping these two points make it smoother for the next customer.

I ordered a Lenovo laptop on Monday 9 August at a price that is approximately 40% lower than a new one. Received my package on Friday 14 August. It was so nicely packaged and I could just plug in and use the laptop.Also, it looks brand new. Thank you Revibe, I will definitely order from you again.

Revive is a indeed a good company.I like the way they handled my claim and refunded me in store credits for another purchase. Kudos 👏

Delivery was fast no scratches on my device it is absolutely amazing and as good as new doesn’t seem to be pre-owned I’m happy

I received excellent service. Revibe is reliable, and professional. They kept me informed, and made the entire process smooth and hassle-free. I appreciate their dedication to customer satisfaction and would gladly recommend their service to others. My Iphone 14 Pro Max is in an excellent condition, and I'm loving it.

ZA_62424 - update on review: Thank you for Abdelrahman Abdelaziz, who tackled my client service ticket with determination, and he managed to resolve a pending ticket within 30 minutes. I really appreciate your fast feedback and resolve to the matter. Kuddo's to you and your Customer Service Team.

GOOD COMINICATUION AND GOOD PRODUCT

Great quality

Items are good quality i will recommend this app for every obe to order electric items and devices

Quality and the Service

Delivery was fast, the product was exactly what I saw online and actually morethan what I expected, quality is top tier

The customer service is superb with it comes to assistance Issues are acknowledged and addressed Very happy to my experience Thank you Revibe! I highly recommend this store not just for the good items but also the high quality assistance.

I’m happy with everything the delivery was faster than expected, the phone quality was great the only problem it was fixed with parts that are not from iPhone and the camera rear looked fixed and they didn’t finish repairing it

The delivery was good. And the phone was received very quickly.

So pleased with my iPhone it’s basically like I have a brand new phone. Was also a very smooth speedy process.

I ordered on Friday, got my order on Monday. The cellphone looks new it has no visible scratches and it works perfectly fine.

Great Quality. Excellent Service. I will recommend it to everyone.

Very good laptop but battery performance in not up to the standard

My experience using good and behaval Legends devices and and I got what I ordered but it took long today leave it

Good price and and High efficiency

Delivered within 3 days of purchase.. excellent condition.

Good quality

Great service

Excellent products with timely service provided

Great customer service during inquiry phase. Device looks good & works well (so far). Delivery was earlier than expected.

Thay are provides good elections device are good condition and also reasonable price.

Starvice good

#Update No such action has been taken and they've simply cancelled my case. Second time they've make a "show" of helping in public when I fact you've just closed my case and ignored me AGAIN. It's been a couple of months since my last review and I felt it deserved to follow up. In trying to reclaim the cost of the licence I had to get to be able to import my own phone after they magically couldn't find my warranty claim, fault (not uncommon, search reddit etc) which they said they would refund, they are making it physically impossible to do so by continually put me in a loop of "please send your information" "now you have to open a claim" "oh we've cancelled that claim please send your information". They are trying to make it as difficult and time consuming as possible so I will give up getting my money back which I will not.