What Our Customers Have To Say
- 150,000+ Customers
- Excellent
It was easy to place an order, and to make payment. But the Laptop failed me because I can not log into my OneDrive using that very laptop, and I have lodged a claim.
The quality is super, it's like new, the delivery time was faster than I expected. It took 3 days for my phone to be delivered to South Africa. I'll be purchasing more devices.
Best quality in cheap price and the Main thing Revibe is trusted company thanks revibe and Revibe Team
Top quality service , beautiful device, did checks against Apple to check legit and all clears out . Son elated at his new 16 pro , in time for birthday. Thanks Revibe, will definitely be ordering the Mrs and my device.
Received a Dell Latitude 7420 with battery health at 71% (verified via official Windows report) — far below the 90%+ stated on Revibe's own site for "Very Good" condition. Also missing an IR camera despite written confirmation it was included. Requested a return the same day, well within their stated 10-day "change your mind, no reason needed" policy. The claim was rejected as invalid with no clear explanation. When I pushed back, support sent a battery screenshot as "proof of 100% health" — but it actually showed Design Capacity (a fixed spec), not Full Charge Capacity (the real health metric). A basic technical error. Despite my explicit written request NOT to have the device shipped back, they proceeded to dispatch it anyway. Contacted UAE Consumer Protection, who confirmed my return right stands regardless of reason. Still unresolved. ------------------------------- Update (Sep 10): I want to update this review to reflect how the matter was ultimately resolved. After escalating, someone from the Customer Care Supervision team stepped in personally, reviewed the case properly, and processed the return as a change-of-mind refund as I'd requested — following through clearly and professionally at each step. I appreciate the effort that went into resolving this once it reached the right person, and I'm updating my rating to reflect that. That said, I'd genuinely encourage Revibe to look at two things: first, the claim form design — if a customer selects any reason other than "change of mind" (even if it's a minor or unverified one), they currently lose the ability to fall back on the standard 10-day change-of-mind return, even while still well within the SLA window. That shouldn't be the case — the two options shouldn't be mutually exclusive. Second, ensuring the quality inspection team double-checks battery reports properly (Full Charge Capacity vs. Design Capacity) before responding to customers, since that distinction matters and caused unnecessary back-and-forth in my case. Overall, a rocky process that ended fairly — hoping these two points make it smoother for the next customer.
So far, I bought a cell phone and am happy, currently am waiting for the laptop i just purchase 4 days ago, and i am positive that is in good condition.
I was pleased with the fact that I received the laptop in good time. The product itself was ok except that the keys on the keyboard were sticking. I had it cleaned by a computer repair company. I didn't return it as I needed to use the laptop urgently. After the keyboard was cleaned, it's now working alright.
Revibe gadgets are the best, their service is amazing for me. Had 2phones which were not to my expectations and they gave me the best service. They took them back and gave me new ones and my clients are happy.
Thank you revibe. I hope I'll buy more phones from revibe because I love to see the clarity. Thank you.