What Our Customers Have To Say
Received a Dell Latitude 7420 with battery health at 71% (verified via official Windows report) — far below the 90%+ stated on Revibe's own site for "Very Good" condition. Also missing an IR camera despite written confirmation it was included. Requested a return the same day, well within their stated 10-day "change your mind, no reason needed" policy. The claim was rejected as invalid with no clear explanation. When I pushed back, support sent a battery screenshot as "proof of 100% health" — but it actually showed Design Capacity (a fixed spec), not Full Charge Capacity (the real health metric). A basic technical error. Despite my explicit written request NOT to have the device shipped back, they proceeded to dispatch it anyway. Contacted UAE Consumer Protection, who confirmed my return right stands regardless of reason. Still unresolved. ------------------------------- Update (Sep 10): I want to update this review to reflect how the matter was ultimately resolved. After escalating, someone from the Customer Care Supervision team stepped in personally, reviewed the case properly, and processed the return as a change-of-mind refund as I'd requested — following through clearly and professionally at each step. I appreciate the effort that went into resolving this once it reached the right person, and I'm updating my rating to reflect that. That said, I'd genuinely encourage Revibe to look at two things: first, the claim form design — if a customer selects any reason other than "change of mind" (even if it's a minor or unverified one), they currently lose the ability to fall back on the standard 10-day change-of-mind return, even while still well within the SLA window. That shouldn't be the case — the two options shouldn't be mutually exclusive. Second, ensuring the quality inspection team double-checks battery reports properly (Full Charge Capacity vs. Design Capacity) before responding to customers, since that distinction matters and caused unnecessary back-and-forth in my case. Overall, a rocky process that ended fairly — hoping these two points make it smoother for the next customer.
I bought the laptop not knowing that is outdated. I would like Revibe to give more information explain transparency about the kind and what is good and what not good. I bought laptop and I was setup for interview on zoom meeting unfortunately I was unable to reach. I’m requesting to return the laptop and top up on the useful laptop.Please advise me which is the best and affordable.
Easy to order with good updates on order processing and shipping. Device arrived as advertised, in excellent condition.
Delivering as promised is what you are doing and it makes customers come back, thank you My Samsung S20+ is exactly how I imagined it,feel blessed to have found you.
Excellent quality I got iphone 13 pro max in sierra blue. Amazing Build and in excellent condition. I hope all internal parts will last long. Thank you revibe keep delivering Quality reVIBE products . From Philippines here! keep it up!
Ouh am happy with iphone got its after 5days everything is 100%. Will order again. Recommended revibe
Bought an iPhone 15 and had it delivered to Cape Town. I bought the Phone on Tuesday; it arrived on Thursday! Automated communication was great; I was updated about every step. iPhone arrived safely and in amazing condition (decided on condition: excellent). Can't say anything about the customer service.
I give the experience 4.5 out of 5 mainly because my phones battery die quickly. I am very happy with the phone. I love the way it looks and feels, and the internet is really fast. It’s an amazing phone, and I’ve even received a few compliments on it. I also love the prices and options that Revibe offers. I’ll definitely continue to recommend Revibe and buy my tech from them. The only downside I’ve experienced with my phone is the battery life, as it seems to drain quite quickly. For example, I went to my soccer match the other day with the battery at around 80%, and within 2–3 hours, the phone was completely dead.
The phone arrived earlier than expected, it is in great condition and the delivery guy was friendly. Thank you.
The phone is beyond my expectation! Reliable and the integrity of your product is above excelent! Thankyou for the expirience and making my expectation above and beyond
I have good experience with revibe by buying electronics like mobiles charger and more it ms and all are in good condition. Good thing is the way revibe update time by time and quality check. But i want to give u suggestion that if possible there should be schedule for customer to select time morning before 9 and then evening after 6 before 10 so it will help a lot I received my some order afternoon which was very difficult to receive because of night shift
The device was better physically than it was advertised. I’m mesmerized am out of words. Perfect condition, premium device
Thay are provides good elections device are good condition and also reasonable price.
My 1st time buying a product of Revibe and I must say the Quality of the product is Top notch.I can highly recomend Revibe to anybody.
good!!!!! both device is working normal and good as expectation, maybe if nothing happen i will buy again here
The quality of the device is magnificent and they delivered on record time


